Orders & Delivery
If I make my order now, when will it arrive?
Your order should arrive within 6-10 working days. For more info, please check our shipping page.
I haven’t received my order yet. What’s going on?
If your order isn't delivered within a reasonable time or you fear it may have been lost in the post, please email us on email@example.com and we’ll try to resolve the problem.
Do you ship internationally?
Yes, we do! For more info, please check our shipping page.
Returns & Complaints
What is your return policy?
We have a 100-day no questions asked return policy.
I’ve received the wrong item! What should I do?
In the unlikely event you accidentally receive an item different to the one you ordered, please contact us on firstname.lastname@example.org and we’ll sort it out for you.
I have a design idea for a tea towel! Can I send it to you?
Our designs are normally made in house by our creative team, but we’d love to hear your suggestions. Send us an email with your ideas to email@example.com.
I don’t think you should have certain historical figures in your products.
We know sometimes radical figures can be controversial, and what we've learnt over the years of running Radical Tea Towel is that no historical figure has an unblemished record, particularly when judged by modern standards. A lot of thought goes into choosing who and what to portray in our designs, but we do sometimes get it wrong. If there is a certain design that you think is inappropriate, please direct your concerns to firstname.lastname@example.org and we’ll get back to you as soon as possible.
Tea towels with women's suffrage designs - isn’t that contradictory?
We hear you. That’s why we wrote this piece "Are feminist Tea Towels an Oxymoron?".
I have an event and would love to make Radical Tea Towel a part of it.
We’d love to hear about your event. Please email us on email@example.com with more information and we’ll get back to you as soon as possible.
I love your products! How can I help?
We’re glad you love our products. If you’d like to do more, please share our website with your friends and family, like our page on Facebook, participate in our Radical History group or sign up to our radical history email.
Your photos with our tea towels in action mean the world to us, so when you brag about them on social media, don’t forget to tag us @RadicalTeaTowel.
Would you like to hear about my interesting radical relative?
Yes, please! We'd love to hear about what your ancestors got up to in the fight for the freedoms we now take for granted! Do send an email to firstname.lastname@example.org with your story and a photo if you have one!
I’m a designer. How can we work together?
Our designs are normally made in house by our creative team, but we’ll certainly consider your suggestions. Send us an email with your ideas to email@example.com.
Do you do discounts for wholesale orders?
Yes, we do! Please send all your wholesale enquiries to firstname.lastname@example.org, and we’ll forward you our terms and conditions.
Do you do sale or return?
We don’t do sale or return at the moment. Send us an email to email@example.com for more wholesale information.
How do I wash my tea towel?
Both our cotton and linen tea towels should be washed at 110 degrees max.
We wrote a comprehensive article with all the information you need to take care of your tea towel.
I don’t want to receive your emails anymore. How do I unsubscribe?
We’re sorry to see you go! If you no longer wish to receive our emails, you should find a button at the bottom of our radical history emails to ‘Unsubscribe’ or please contact us on firstname.lastname@example.org.
Do you have any retail outlets?
Some museums and bookshops carry a few of our products, but we do not have a retail shop at the moment.
How much do you give to charity?
We regularly raise funds for good causes. Have a look at our good causes page to find out more.
You pride yourselves on your progressive values and equality, so how do you share your profits?
A small amount of profits are shared among family founders, but only after we've paid everyone else involved in the business including suppliers, freelancers, staff and also made donations to good causes. We pay all taxes due and we also insist that all our suppliers pay decent wages and meet our high ethical standards.
Who works for you?
If you’d like to know more about who works at Radical Tea Towel, click here to meet the team.
For all other queries not listed here, please contact us on email@example.com