Your order's on its way!
If you make an order on our website by 1pm Monday-Friday, it will normally be shipped that same day! Orders received after that time or at weekends are posted on the next working day.
Public holidays and busy retail periods such as Christmas may delay your order's dispatch and delivery, but we'll still do our best to get your order shipped within one working day.
We can't guarantee the reliability of USPS and the courier companies. If your order isn't delivered within a reasonable time or you fear it may have been lost in the post, please e-mail us on email@example.com and we'll try to resolve the problem.
Our standard sized packages are shipped by USPS 'first class', or using 'Priority Mail' if they're above a certain size (three tea towels or more) or you choose that option when checking out.
We charge $7 for basic postage and packaging, but it's free if the value of your order is $35 or over. This is calculated automatically at the checkout.